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buyer protection escrow online classifieds online scams seller protection

Escrow Services Simplified

Online marketplaces are a popular and convenient way to buy and sell goods, but they also pose some risks of fraud and scams. One way to protect yourself and your money is to use an escrow service, which acts as a trusted third party that holds and releases funds according to the terms of the transaction. But is escrow always the best option? Here are some of the advantages of using escrow services for online marketplace transactions.

How escrow works
An escrow service is a company that provides a secure platform for buyers and sellers to complete their online marketplace transactions. The buyer pays the escrow service, which verifies the payment and notifies the seller. The seller then ships the item to the buyer and provides the tracking information to the escrow service. The escrow service confirms the delivery and releases the payment to the seller, minus a fee. If there is a problem with the item or the delivery, the escrow service can help resolve the dispute or refund the buyer.

Advantages of escrow
Using an escrow service in online marketplace transactions has several advantages for both buyers and sellers. Escrow reduces the risk of fraud and scams, as it verifies the identity and legitimacy of both parties, and ensures that the payment and the item are exchanged as agreed. It also protects buyers from receiving damaged, defective, or counterfeit goods, or not receiving the item at all, as the escrow service holds the payment until the buyer is satisfied with their purchase. Sellers are also protected from chargebacks, disputes, or non-payment, as the escrow service guarantees payment once the item is delivered and accepted by the buyer. Finally, an escrow service can enhance trust and confidence between both parties as they can rely on it to handle the transaction securely and fairly.

How to choose an escrow service
When choosing an escrow service for your online auction transaction, it’s important to do some research and comparison. You should look for an escrow service that is licensed, regulated, and insured by the relevant authorities in your country or region, and that complies with the laws and regulations of online commerce and consumer protection. Additionally, you should find one with a clear fee structure, terms and conditions, dispute resolution process, customer service policy, and written contract and receipt for your transaction. Lastly, you should make sure the escrow service has a good reputation and track record with positive reviews from previous customers and independent sources.

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buyer protection escrow online classifieds online scams

Time is NOT against you

One of the tricks that scammers use to rob you of your money is to put time pressure you. For starters, they will advertise something at such a good price that it will attract a lot of potential buyers. Anyone who shows interest in the item will be told that there are many other people interested in it and that the only way to secure it is by paying a deposit or even the full amount before they’ve even seen the product or confirmed the legitimacy of the sale.

This pressure does work because everyone likes a good deal. And the scammers know that. However, if you are in a hurry to secure the item, you are more likely to make a mistake or miss a red flag – this is exactly what scammers are hoping for.

Don’t rush into a sale right away. If something feels off about a seller, you are not under any obligation to buy and you shouldn’t be pressured into buying something before all the safety boxes have been firmly ticked.

Of course, one way to protect from any scams is by using an escrow service such as Paysho whenever you want to buy or sell from Facebook, Instagram or online classifieds. Paysho gives you peace of mind with every purchase you make by ensuring that your money is protected from any scam. Whether you are buying online or offline, you can be sure with Paysho.

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online scams

The Latest Gumtree Scam

The original article was published here.

The popular classifieds platform Gumtree has seen an increase in scams during lockdown, as fraudsters benefit from doing deals over a distance.

“The pandemic has seen more South Africans sell their items in an attempt to raise additional cash, and as those listings increase, so do scam attempts. With lockdown, buyers and sellers are inclined to transact online only rather than face to face or without viewing an item in person and using electronic payment methods rather than cash. This does lead to more instances of fraud,” says Estelle Nagel of Gumtree.

Many South Africans are also desperate for cash in tough times. “(This) means that we are less risk averse than normal and more likely to take a gamble in terms of safety,” she adds.

However, while there are more scam attempts, criminals are not necessarily more successful. The ratio of successful transactions versus fraudulent transactions is unchanged and less than 0.5% of transactions are reported as fraudulent, according to Gumtree.

The platform is, however, concerned about the sharp rise in “buyer scams”.

A fraudster will send through a fake proof of payment to a seller – typically a SMS that looks like an electronic transfer has been made – and then send an Uber driver to collect the item. The fraudster will then abscond with the product.  

High-value items are often targeted – particularly electronics like gaming consoles, tablets, phones and laptops.

Of late, however, more scams with motorcycles have been reported.

The best defence against a buyer scam is to never hand over an item until the money has cleared in your account. Once money has been received, transfer it to a separate account to avoid the fraudster cancelling the transfer from their side.

Nagel recommends that you continue to communicate via the Gumtree platform, and not on Whatsapp.  “Even though times are tough, don’t compromise on personal or financial safety. There are millions of legitimate buyers for your items – take time, negotiate and wait for the right one.

During the coronavirus crisis, criminals have targeted South Africans with various new scams.

These scams include sending victims cellphone messages with links purporting to be reports about the virus in their area – instead the links click through to phishing sites, which steal the victim’s credentials, says  the South African Banking Risk Information Centre,

There has also been a surge of fake – but very realistic – emails offering products such as masks, or fake offerings of vaccines, leading to phishing websites, Sabric says.

One way to protect yourself is to use the Paysho escrow service when buying from or selling to a stranger. With Paysho, your money or goods are always 100% protected from all scams. Guaranteed. You can click here to learn more about how Paysho works.

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buyer protection online scams

A Sad Reality

Imagine this scenario:

After years of sitting at home looking for a job and not getting one, you finally decide that enough is enough and decide to start your own small business. You start looking on Facebook and other places for things to sell.

Eventually, you find something. A lady in Johannesburg is selling 10 pairs of shoes at R250 each. The shoes are so beautiful that you could easily sell them for double that price. The problem is that you don’t have the R2500 you need to buy the stock. But you believe so much in the product and your ability to sell it. So you decide to borrow the money from a friend or a relative.

You then contact the seller, exchange phone numbers, address details and bank account numbers. You send the money off to the seller and patiently wait for your stock to arrive. In the meantime, people are starting to place orders with you in anticipation of the the stock that is on its way.

One week passes. Then two. Then three. And the stock has not arrived. You contact the seller and get no response. You send messages. Still no response. Another few weeks go buy and as hard as it is, you are forced to accept that you have been the victim of a scam. Now, not only have you lost R2500 but you now owe that amount to the friend or relative you borrowed it from.

Stories like this one happen everyday. Every single day. The good news is that it does not have to be that way. Not with Paysho around.

Whether it is physical or digital goods, Paysho ensures that all buyers and sellers are protected equally and can transact with each other in complete peace of mind. Click here for more information on how Paysho works.

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